SURVEYS
Select the appropriate survey(s) from the links below. You may fill out any of the Adobe PDF forms online and submit the information electronically by clicking the 'submit by email' button at the end of the form. Make sure you save changes as you go along. You can also print a copy for your records. Alternatively, you may print the form out and fill it out by hand. All information is treated in confidence.
Separation & Divorce Packet Survey Marriage Packet Survey Will Packet Survey Administration of Estates Survey
Choosing a Lawyer Survey Lawyer Performance Questionnaire
Survey Contest
Client feedback is necessary to improve the quality of legal services I provide to my clients. Client surveys are an effective method to obtain that response. These surveys tell me what the client thinks about the way I practice, and allow the client to make suggestions on how service can be improved. Generally, lawyers look at matters through their own eyes rather than from the client's perspective. The same is true for the methods of marketing of legal services. I would therefore appreciate it if you would take some time to fill out the relevant questionnaires above - one dealing with my packets and the other with choosing a lawyer. It will greatly help me provide better service and improve my marketing.
My experience is that people do not like filling out questionnaires. Therefore, I am offering a contest to obtain a good response. Annually on January 31st, I will award a prize of a pair of FREE Ottawa Senators tickets PLUS free parking and $20 for refreshments for the best suggestion for improvements of services, marketing or packets.
You may mail, fax, e-mail, or deliver to our office your completed survey questionnaire. All information and names of respondents will be kept confidential. You do not need to become a client to enter the contest.
I look forward to reading your comments.
Lawrence S. Pascoe