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Survey
Contest
* Contained
in the Family Law Packet
+ Contained in the Wills and Powers of Attorney
Packet
§ Contained in the Administration
of Estates Packet
Client feedback is necessary to improve the quality of legal services
I provide to my clients. Client surveys are an effective method to obtain
that response. These surveys tell me what the client thinks about the
way I practice, and allow the client to make suggestions on how service
can be improved. Generally, lawyers look at matters through their own
eyes rather than from the client’s perspective. The same is true
for the methods of marketing of legal services. I would therefore appreciate
it if you would take some time to fill out the questionnaires
— one dealing with my packets and the other with choosing a lawyer.
It will greatly help me provide better service and improve my marketing.
My experience is
that people do not like filling out questionnaires. Therefore, I am
offering a contest to obtain a good response. Annually on January 31st, I
will award a prize of a pair of FREE Ottawa Senators tickets for the best comments on improvements of services, marketing or packets. I will award a prize of four FREE Ottawa Lynx tickets to someone I draw at random.
You may mail, fax,
e-mail, or deliver to our office your completed survey questionnaire. All information and names
of respondents will be kept confidential. You do not need to become a
client to enter the contest.
I look forward to
reading your comments.
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